EU customs reform 2026
The EU has changed the rules
The €150 customs duty exemption disappeared on 1 July 2026: every shipment to EU consumers now pays duty. B2C consignments with an intrinsic value of €150 or less are charged a transitional flat duty of €3 per tariff line, in force until 1 July 2028 and applied regardless of which VAT scheme you use.
VAT is where the difference lies. With IOSS you collect it at your checkout and your customer receives the parcel with nothing left to pay at the door. Without IOSS, import VAT is demanded from the buyer on delivery, along with the carrier’s handling fee — often larger than the tax itself — and failed deliveries, refusals and returns climb sharply.
With duty on every parcel, each extra point of friction at delivery costs you sales.
100% online registration
How it works
Register online
Complete the form and digital KYC in 10 minutes. Secure card payment via Stripe.
Receive your IOSS number
We register you with the Spanish tax authority and you receive your number in around 72 working hours, together with a guide to switching on VAT collection in your store (Shopify, WooCommerce, Magento, BigCommerce and others).
Forget about filing
Each month you send us your sales file, or we connect to your platform, and we calculate, file and pay your VAT across the entire EU in a single return. Proof of filing in your folder the same day.
No sales calls. No meetings. Everything in writing, answered within 8 working hours.
Pricing
Fixed prices, no lock-in
| Plan | Price | Includes |
|---|---|---|
| IOSS registration | €149 one-off | KYC verification, registration with the Spanish tax authority and issue of your IOSS number |
| Starter | €49/month | Up to 200 orders/month · monthly return · email support |
| Growth | €99/month | Up to 1,000 orders/month · everything in Starter |
| Pro | €179/month | Up to 3,000 orders/month · dedicated account manager by email |
| Custom | On request | More than 3,000 orders/month or multiple stores |
Excess: €0.08 per order (€0.06 on Pro). Prices exclude VAT. Spanish invoice. Cancel any time by email.
Before you sign up
Where do you ship from?
IOSS is open to any seller established outside the European Union, but not every origin has the same economics. We would rather tell you straight before you buy anything.
United Kingdom
IOSS recommended
Since Brexit, your sales to EU consumers are imports. Transport is short and cheap, so selling direct from your own store still pays. IOSS keeps every parcel from stalling at customs and spares your customer the VAT and handling fee on delivery.
China and Asia
IOSS recommended
This is the standard scheme for shipping direct to European consumers. At high volume and low ticket value, collecting VAT at checkout is what protects your conversion rate: European buyers abandon the order when they are asked for an unexpected payment at the door.
US and Latin America
Depends on your logistics
If you ship each order individually from origin, freight tends to eat the margin and IOSS will not fix that. The economics usually only work if you hold stock inside the EU — but then you are no longer importing, you are selling from within, and what you need is a local VAT registration and its returns, not IOSS.
Send us your numbers and we will tell you which of the two routes fits. No obligation.
Is IOSS right for your business?
IOSS is for you if…
Your company is established outside the EU — United Kingdom, China, Turkey, the United States or anywhere else — and you sell to European consumers through your own online store (Shopify, WooCommerce, Magento, Wix…) with consignments valued at €150 or less.
IOSS is not for you if…
You sell only through marketplaces such as Amazon or AliExpress — there the marketplace collects the VAT under its own number — or you already hold stock inside the EU, in which case what you need is a local VAT registration. If you combine several channels, tell us and we will confirm your case at no cost.
Your intermediary in the EU
Why VATONTIME
Established in Spain (EU)
A legal requirement to act as your intermediary, and your guarantee of direct dealings with the tax administration. Office at Calle Gran Vía 22, 6.º B, 36203 Vigo (Pontevedra), Spain — E-COMMERCE VAT SOLUTIONS, S.L., VAT ES-B27880822.
Chartered tax advisers
Behind the platform sits a real tax firm, not a form with nobody on the other side.
In your language
Full support in English and Spanish, in writing and with a real person. We work daily with British, Asian and Latin American sellers, each with their own operation.
Since 2021
We have run the IOSS scheme since the day it came into force, with clients across four continents.
Frequently asked questions
What exactly is IOSS?
The EU’s Import One-Stop Shop: it lets you charge European VAT at your checkout and settle it through a single monthly return, instead of your customer paying it at customs.
Why do I need an intermediary?
Companies not established in the EU are required to appoint an intermediary established in the Union, who registers them and files their returns. That is our role.
What about the new €3 duty?
From 1 July 2026 until 1 July 2028, B2C consignments with an intrinsic value of €150 or less pay a transitional flat duty of €3 per tariff line. It applies regardless of the VAT scheme you use, so IOSS does not exempt you from the duty. What IOSS does prevent is your customer being charged import VAT and the carrier’s handling fee on delivery.
How long until I have my number?
Around 72 working hours once KYC is complete.
How do I send you my sales each month?
A CSV file exported from your platform, or a direct integration. We send you an automatic reminder on the 1st of each month.
How is the collected VAT paid over?
You transfer the period’s VAT together with our fee; we pay it to the administration with the return and send you the receipt.
Is there a minimum term?
No. You can cancel by email; we deregister you and confirm your obligations for the final period.
Do you offer phone support?
We work in writing so that everything is documented: email answered within 8 working hours. It is faster, clearer and leaves a record of every step.
Start today: register online in 10 minutes
A short form — name, email, country, sales platform and estimated orders per month. Stripe payment and your KYC checklist by email within minutes.